Marc Palmer

Users and particularly developers of Palm’s old line of PalmOS devices will keenly remember that Palm were the only people to get syncing right at the time.

Aside from all the basics, they allowed 3rd party applications on the device AND the desktop to talk to each other directly to sync custom data. I’ve bitched about this before.

As an avid Mac, iPhone, MobileMe and soon to be iPad user, I have to wonder what is happening with this at Apple. My real-world gripe is this:

I was just about to open OmniFocus on my iPhone specifically so that it would sync with the latest data on my MacBook Pro, which is set to sync via MobileMe (using a pretty ugly file based solution). Why am I even doing this? Why isn’t this data synced (a) when I dock my iPhone to sync all the other iTunes stuff, and (b) why can’t it automatically sync wirelessly

Well part (b) is easier to answer, although it is a three-fold answer. First, there’s no background app support to allow automatic sync of the OmniFocus app on the phone. That should be addressed by the Push API functionality except that OmniFocus doesn’t support Push API (server cost to them to do so) and even if they did support Push, iPhone SDK Push is not able to automatically pass the data to the application to force it to sync – the user must acknowledge the event and run the app on the phone manually. It’s a pile of suck, surprisingly, with a real feel of “disconnected device”.

Part (a) is more tricky to answer. It must be trivial for Apple to add this kind of support for direct-to-app syncing. They already have/had Sync APIs for OS X for a long time. Lack of support for this apparently makes no sense.

In conclusion I am very surprised that Apple has not updated the OS X Sync APIs so that:

• Third party apps can sync any data they like to/from the iPhone/iPod/iPad with iTunes as the conduit (that was the concept’s name in PalmOS if I recall)
• The transport for sync is completely hidden from the applications such that sync will happen transparently via Dock, Wifi (direct between devices on local Wifi network), and via MobileMe cloud if the device is not on the same Wifi network.

This is not rocket science after all. And yet we still have to know / think about what networks our devices are connected to, manually make sure we run them frequently etc. It is pretty lame, Mr. Jobs.

Might as well join in the fun eh.

Ironically, I think that there will not be that much hardware “frill” with the Apple tablet. I think that actually this is really all about software and the masses of computer users who are not “power users”.

Follow the logic:

Net books are very popular.

The iPhone and the new breed of beyond-smart phones is incredibly popular.

What is the common thread here? Both devices are very portable and offer most of the basic computing that people need day to day. What is it that most people – which I’m afraid guys means non-geeks, the truly massive market beyond geekdom – need?

1. Email
2. Web

That’s it. That’s what most people who are not raving geeks need. In fact some geeks may need only that. After all there isn’t much you can’t do with web apps now (e.g. bespin). Google OS/Chrome stuff has been geared to this from the get-go, its not a novel idea.

Functionally, most people also need to be able to write/edit documents that can be read by MS Word – not that they need MS Word, they just need to write out .doc files. This can be done via web apps or via lightweight local apps.

However Apple would not do something like this unless it also offered uniquely integrated stuff.

So on the back of this I reckon the tablet will:

• Not be that revolutionary hardware wise – eg physically this probably is like a giant iphone
• To include some web-hosted (with local offline usage) iWork for Pages (= docs & spreadsheets writing. maybe keynote too)
• Full access to all your iTunes audio and video media and photos (cloud or not) – I would be surprised if this is 100% cloud done at this stage, what with the awful 3G coverage and slow speeds to sync photos and videos. Access to this done “ipod style”, which is a killer recipe as the market has shown
• A first class large-form factor email app, geared to multitouch
• And as suspected the delivery of formerly-print media, possibly opening up iTunes marketplace to any author who wants to prepare and sell content. Who knows perhaps you will even be able to create new textual/mixed content on the iPad and sell it via iTunes. This content provision is probably the one really new thing that helps make such a pad a really attractive proposition.

In a nutshell, a beautiful portable computer that is most definitely NOT a laptop because a great deal of people will never see themselves as the laptop carrying kind. However they are likely to part with cash for something that is much smaller than that but a true lifestyle accessory that “just works”. Obviously it will support custom apps and app store too – which has already shown on iPhone that a lot of people just want little stuff that makes life easier.

Several programmers including myself have wondered “Why do I need something like that?”. The answer is if you have an iPhone and laptop, you don’t. The big market win here is not people like us, its everyone else in the real world! Laptops are complete overkill for a lot of people and the netbook market has sort of shown that. They’re not so much winning against laptops as a result of price, they’re winning on form factor and simplicity. If people really needed high-end laptop features, they’d still buy a laptop instead of a netbook.

I’m pretty sure netbooks aren’t aimed at programmers either – although I am confident some masochists code Perl on them and swear that its the best calculator computer they’ve ever had. The tablet on the other hand, is squarely aimed at attacking the netbook and light-use laptop market.

Let’s see what Wednesday brings!

This is such a nightmare and it only grows with time.

Many many people have this desire: a single place for all their media: music, videos etc.

A NAS device is the place, backed up suitable. The problem is iTunes / Front Row just does not fit with this strategy if you have more than one computer / Apple device.

The core issue is that iTunes does not automatically rescan the media folder for new files. So you can point as many iTunes as you like to a shared location but they will only see the files they add to their libraries via purchasing or importing media.

So you end up with many devices in your house, all with a different view onto your shared media.

To access that new album you imported, you have to manually Add To Library on that iTunes instance, hoping it isn’t set to duplicate the files on the server. When this happens, as it certainly used to for me, you then end up with many copies of albums as you re-create your library from scratch on the various computers over the years.

Add to this the fact that if for some reason your connection to the NAS goes down when you run iTunes, it will revert the media path to the local folder, and you end up with a total mess – a bunch of machines with files only on some of them, their media split between local and NAS, and only the ones that added those files having them listed in their library.

The experience is so un-Apple it is shocking, and it causes daily pain.

It is important to remember that the iTunes Media folder is where it PUTS files that you buy/import – and that is ALL. (There is a new “Automatically add to iTunes” folder there, which seems half-assed to me). The iTunes Library is specific to each computer and is the list of media and the file path to each. This, unlike the media folder that actually stores the media files, is something you do not want to share between computers in many cases.

Now, iTunes 9 added Home Sharing. But guess what, this sucks and blows! Why? It (a) only shares iTunes-purchased content and (b) it duplicates the files to your local HD. Home sharing, I believe has a lot more to do with the iSlate/tablet and their new datacenter – music in the cloud crap – so you can sync your iSlate content without a cable.

Please Apple, it needs to work like this:

How it should work

This is relatively simple:

1. First, never change the media path in iTunes if the previous path is not reachable. Tell the user what is happening so they can fix it
2. When new files are added, make a bonjour announcement to any other iTunes running (perhaps even wide-area bonjour to make iPhones/Slates pick it up) so that they can instantly add the file to their iTunes library
3. When a file is not located on the local disks, have a local cache for stuff that the user ACTUALLY PLAYS. My wife doesn’t like all that heavy metal I listen to, so let’s not fill her hard disk with a clone of it eh? iSlate and Apple TV / mac mini media hubs etc can pick up just the files that are needed.
4. For the occasion when not all the machines / iTunes are running, have iTunes do daily rescan in the BACKGROUND for any new files in the media folder and AUTOMATICALLY add these to the Library. This is not rocket science.
5. Maintain an “excludes” list on each iTunes library so the user can remove items from their local itunes Library (without deleting it from the NAS) and they will not be offered the file again in a future background sync.

Don’t give me stuff about non-purchased media not having ISRC codes to identify them and de-dupe. You can dedupe on SHA hashes of the media (calculate once and embed in the metadata of the file) and failing that trackdata, and then failing that – USER INTERVENTION eg “There are some new media files added and we don’t know if they are duplicates or not – help me”.

You can even put all these newly discovered files into a special “Newly discovered” place in iTunes where the user can yay or nay them – or have it set to auto-accept (default).

The more and more macs and related devices are sold to households the more shitty this problem becomes and you REALLY REALLY need to fix it Apple. Without the cloud. The cloud is not a solution for terabytes of media being instantly accessible in your living room.

Please. Just do it. iTunes Home Sharing was nearly it, but sadly failed completely to address this.

I find it hard to imagine we will be plugging away at these cumbersome computers for that much longer, at least not for casual usage.

It is noticeable that Mac OS X and related apps are moving to user interface paradigms that will work much better than conventional UIs on (touch controlled?) TVs and multi-touch tablets.

Some examples of this growing trend:

• Front row started it really
• Several Apple apps with full screen modes. Especially the new quicktime X and its large transport buttons, iTunes/Front row with Coverflow, iPhoto with multitouch trackpad support
• The new exposé screen layout, touchpad gesture and per-app exposé
• Spaces – something that will prove MUCH more useful if every application is full screen, and effectively each Space is a single Application. Then Exposé sort of becomes the current spaces “zoom out”
• Safari “Top sites” is, in my opinion, clearly targetted at touch (tablet) displays.
• iTunes LP media format
• This is the big one – iTunes “Home Sharing”. This is required to solve the problem of your TV/tablet as a media purchase platform. You will typically buy content at home on a TV/tablet and then expect it to be on your laptop and hence iPod.

So I expect, within a few years, for us to see a new paradigm at least for TV and tablets where apps run full screen and you swipe to switch application… and wonderfully simple UIs as a result.

If we can only do away with the keyboard, we might finally be rid of these rather old fashioned apps with lots of menus and shortcuts and yada yada.

Having just installed the latest firmware I find that Apple still have not fixed the bugs related to updating apps.

Basically when I try to update apps on the phone itself it tries installing it as a new icon instead of replacing the old one, and then fails at the end leaving 2 icons.

If I try to update from iTunes as the phone tells me to, it fails with a hex error code. The only solution is to delete the apps on the phone and in iTunes and use the store to ‘purchase’ them again which now requires an extra step of running ‘Check for purchases’.

Poor show.

Thankfully the SMS and contacts performance improvements are working really well.