Comments on: What are all the things a startup web service needs? http://www.anyware.co.uk/2005/2009/11/30/what-are-all-the-things-a-startup-web-service-needs/ Grails developer/consultant Fri, 27 Aug 2010 13:20:15 +0100 http://wordpress.org/?v=2.9.2 hourly 1 By: Paul Wallace http://www.anyware.co.uk/2005/2009/11/30/what-are-all-the-things-a-startup-web-service-needs/comment-page-1/#comment-153410 Paul Wallace Mon, 30 Nov 2009 20:06:33 +0000 http://www.anyware.co.uk/2005/?p=633#comment-153410 A screencast or two showing users how to use the service can alleviate any gaps in the help documentation. An uptime monitoring service, something like http://basicstate.com/ (disclaimer - I have not used it, only using it as an example). Might be a good questions for http://startups.com/ Good Luck! A screencast or two showing users how to use the service can alleviate any gaps in the help documentation.
An uptime monitoring service, something like http://basicstate.com/ (disclaimer – I have not used it, only using it as an example).

Might be a good questions for http://startups.com/

Good Luck!

]]> By: Robin Bramley http://www.anyware.co.uk/2005/2009/11/30/what-are-all-the-things-a-startup-web-service-needs/comment-page-1/#comment-153403 Robin Bramley Mon, 30 Nov 2009 17:29:35 +0000 http://www.anyware.co.uk/2005/?p=633#comment-153403 Depending on the nature of the service, the customer services team might want a trouble ticketing system. Allows them to filter information back to the engineering team. e.g. at a mobile VoIP startup they were using OTRS for customer tickets and Jira for issue tracking. Depending on the nature of the service, the customer services team might want a trouble ticketing system. Allows them to filter information back to the engineering team.

e.g. at a mobile VoIP startup they were using OTRS for customer tickets and Jira for issue tracking.

]]> By: Sebastian Grant http://www.anyware.co.uk/2005/2009/11/30/what-are-all-the-things-a-startup-web-service-needs/comment-page-1/#comment-153399 Sebastian Grant Mon, 30 Nov 2009 16:27:51 +0000 http://www.anyware.co.uk/2005/?p=633#comment-153399 How about data security policy? It's one thing to state a privacy policy on your site, but how do you implement this in the real world? I suppose you would use functional tests to ensure that data cannot be accessed where/when it should not be? How about data security policy? It’s one thing to state a privacy policy on your site, but how do you implement this in the real world?

I suppose you would use functional tests to ensure that data cannot be accessed where/when it should not be?

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